Customer Advisor

Customer Advisor Permanent, Full-Time (37 Hours per Week) £25,983.50 Starting Salary + Progression + Excellent Benefits Apple Recruitment is delighted to be recruiting for a Customer Advisor on behalf of a highly respected organisation in Belfast. This is an excellent opportunity for an experienced customer service professional to join a supportive and dynamic team in a role that offers genuine career progression, ongoing training and excellent employee benefits. As a Customer Advisor, you will be the first point of contact for customers, providing a professional, responsive and customer-focused service across phone, email and digital channels. This is a varied and rewarding role where you''ll play a key part in supporting customers, coordinating service requests and ensuring a high standard of customer care. If you enjoy helping people, thrive in a fast-paced environment and take pride in delivering excellent service, we''d love to hear from you. Working Hours Monday to Thursday: 8.30am - 5.00pm Friday: 8.30am - 4.30pm One late shift per week (Monday to Thursday) finishing at 7.00pm Late shift can be taken as a later start or paid as overtime No weekend working The Role You will be responsible for delivering exceptional customer service while managing a variety of customer enquiries, service requests and administrative tasks. Working as part of a busy and supportive team, you will ensure customer information is accurately recorded, appointments are coordinated efficiently ..... full job details .....