Customer Adviser

JOB TITLE: Customer AdviserJOB LOCATION: Kings Lynn - own car essentialJOB TYPE: Fixed Term ContractJOB DURATION: 8 months with possibility for extension or even permanentJOB HOURS: 35 hours per week, Monday to FridayJOB SALARY: £25586 per yearJOB WORKING ARRANGEMENTS: Hybrid once trained - 2/3 days in the officeYour new companyWe are very proud to be the exclusive partner to this respected organisation that plays an important role in supporting the construction sector, helping to ensure the industry has a skilled, competent and inclusive workforce for both current and future needs. The organisation is customer-focused, collaborative and committed to delivering positive outcomes across the industry, and we''re helping them recruit into this brand new team.Your new roleAs a Customer Operations Adviser, your job will be the first point of contact for customers, providing friendly, efficient and solutions-focused support across phone, email and live chat.You will take ownership of customer enquiries, resolve issues confidently and help ensure every interaction is handled professionally, accurately and with care. The role will involve processing customer requests through internal systems, following clear procedures, maintaining accurate CRM records and ensuring quality standards, GDPR and compliance requirements are met.You will also work closely with colleagues, sharing knowledge, supporting the wider team and contributing ideas to help improve the service provided. This is a ..... full job details .....