https://jobs.co.uk/job/customer-adviser-edinburgh-pt-6-months-ftc-lorien--7636bdca-5cee-4c64-ab9a-d109da1306e7 RSS feed for Customer Adviser - Edinburgh - P/T - 6 months FTC at Lorien. en-gb Thu, 16 Jul 2026 14:48:11 GMT https://jobs.co.uk/job/customer-adviser-edinburgh-pt-6-months-ftc-lorien--7636bdca-5cee-4c64-ab9a-d109da1306e7 https://jobs.co.uk/job/customer-adviser-edinburgh-pt-6-months-ftc-lorien--7636bdca-5cee-4c64-ab9a-d109da1306e7 Thu, 16 Jul 2026 11:52:23 GMT Location: Edinburgh | Salary: 16.49-16.49 Hourly | Type: Any | An exciting opportunity to join a large Customer Engagement Centre (CEC) as a Customer Engagement Advisor. You will join us on a full-time/part time contract, and you will be based at our Office in Edinburgh.What you''ll doAs a Customer Engagement Advisor, you will keep our customers and stakeholders informed of works and interruptions to provide the best quality service to our customers.You will work collaboratively and build strong relationships within a team to keep our customers informed at all times.Your key responsibilities will be: Manage inbound customer contacts on a range of subjects Providing customers with information and guidance logged on our internal systems Working reactively and accurately during operational incidents Working proactively by collaborating with stakeholders to gather up to date informationWhat you''ll needYour communication skills, attention to detail and prioritisation will be key in this role. You will have strong verbal/written information management skills and confidently learn to use a range systems and technology. You will use your organisational skills to manage your own workload but work as a team to ensure all tasks are carried out to the hi... Any