https://jobs.co.uk/job/customer-advice-officer-hatched-recruitment-group--a06a416a-a10f-4cb0-b07f-3c16299fbb60 RSS feed for Customer Advice Officer at Hatched Recruitment Group. en-gb Fri, 04 Sep 2026 21:00:00 GMT https://jobs.co.uk/job/customer-advice-officer-hatched-recruitment-group--a06a416a-a10f-4cb0-b07f-3c16299fbb60 https://jobs.co.uk/job/customer-advice-officer-hatched-recruitment-group--a06a416a-a10f-4cb0-b07f-3c16299fbb60 Wed, 02 Sep 2026 23:00:00 GMT Location: Bradford | Salary: £14.14/hour | Type: Temporary | Customer Advice Officer We are recruiting for a Customer Advice Officer to join a busy Customer Services team within a local authority . This is a fantastic opportunity for someone with strong customer service and communication skills who enjoys helping people, solving problems and providing advice across a wide range of services. The Role As a Customer Advice Officer, you will provide a high-quality front-line service to members of the public, dealing with enquiries through a variety of channels including face-to-face, telephone, webchat, online services and outreach locations . You will provide advice and support across a range of local authority services, including areas such as: Council Tax and Housing Benefits Housing and Homelessness Debt Recovery Planning and Environmental Services Adult and Children''s Services Key Responsibilities Providing accurate advice and guidance to customers Gathering information and identifying the best solution to customer enquiries Processing applications, service requests and documentation accurately Updating systems and maintaining accurate customer records Validating and verifying documentation Handling sensitive a... Temporary