https://jobs.co.uk/job/customer-advice-officer-hatched-recruitment-group--5a4aac8d-3079-4e94-906b-226a59c013d2 RSS feed for Customer Advice Officer at Hatched Recruitment Group. en-gb Fri, 04 Sep 2026 16:28:04 GMT https://jobs.co.uk/job/customer-advice-officer-hatched-recruitment-group--5a4aac8d-3079-4e94-906b-226a59c013d2 https://jobs.co.uk/job/customer-advice-officer-hatched-recruitment-group--5a4aac8d-3079-4e94-906b-226a59c013d2 Fri, 04 Sep 2026 11:51:50 GMT Location: Bradford | Salary: 14.14-14.14 Hourly | Type: Temporary | Customer Advice OfficerWe are recruiting for a Customer Advice Officer to join a busy Customer Services team within a local authority.This is a fantastic opportunity for someone with strong customer service and communication skills who enjoys helping people, solving problems and providing advice across a wide range of services.The RoleAs a Customer Advice Officer, you will provide a high-quality front-line service to members of the public, dealing with enquiries through a variety of channels including face-to-face, telephone, webchat, online services and outreach locations.You will provide advice and support across a range of local authority services, including areas such as:Council Tax and Housing BenefitsHousing and HomelessnessDebt RecoveryPlanning and Environmental ServicesAdult and Children''s ServicesKey ResponsibilitiesProviding accurate advice and guidance to customersGathering information and identifying the best solution to customer enquiriesProcessing applications, service requests and documentation accuratelyUpdating systems and maintaining accurate customer recordsValidating and verifying documentationHandling sensitive and confidential informationTaking payments where... Temporary