Customer Account Manager

Location: Crewe or SouthportHours: 37 hoursSalary:Up to £32,750 (depending on experience), plus 33 days holiday (including bank holidays), pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work schemeAbout the Role We are looking for an experienced Customer Account Manager to join our team based in either our Crewe or our Southport site. A hybrid working pattern is available and you will be required to travel to visit customers. Working as part of the Customer Engagement Team, you will take responsibility for renewing and maximising sales. Focused on account growth, you will form part of a team accountable for achieving specific targets for sales and gross margin as set out in our Corporate Plan and aligned to our strategic imperative of achieving margin accretive revenue growth. You will be responsible for the implementation and ongoing sustainment of the Customer Engagement System including, development of the strategic account plan and management of the various governance processes which ensure that customer needs are met and exceeded throughout contract duration. Through effective relationship management, you will support the customer to deliver business objectives in the short, medium and long term. You will be responsible for driving account growth, managing key customer relationships, and overseeing sales activities for your allocated accounts. As a Customer Account Manager, you will work closely with ..... full job details .....