Customer Account Manager

Customer Account Manager Location: Derbyshire (Office-based with occasional UK travel) Salary: 40-50K + Benefits We''re working with a growing UK technology company operating within the defence and national security sector. Following continued growth, they''re looking to appoint their first dedicated Customer Account Manager. This is a newly created position that offers the opportunity to build and shape how customer relationships are managed across the business. Working closely with the Commercial Director, you''ll become the trusted point of contact for a portfolio of key customers, ensuring they''re supported throughout their journey while identifying opportunities to strengthen relationships and grow existing accounts. This isn''t a high-volume sales role. It''s about developing genuine customer partnerships, understanding customer challenges and making sure nothing falls through the cracks. You''ll have the autonomy to make the role your own while helping introduce new customer engagement processes and systems that will support the company''s ambitious growth plans. What You''ll Do Manage a portfolio of key customer accounts, becoming their primary commercial contact. Build long-term relationships through regular communication and proactive account management. Understand customer objectives, challenges and future requirements. Identify opportunities to expand existing accounts and introduce additional products and services. Prepare quotations, proposals and commercial ..... full job details .....