Customer Account Manager

Customer Account Manager(Full-time, Permanent, Hybrid Working Available)Butler Rose are exclusively appointed and are seeking an experienced and personable Customer Account Manager to join a growing and forward-thinking organisation that delivers innovative solutions and products to a diverse and international client base. This is a fantastic opportunity for a motivated Sales and Customer Account professional to build long-term partnerships with high-profile clients and support the delivery of exceptional customer journey''s.In this role, you will act as a trusted advisor and main point of contact for a portfolio of valued clients. You will focus on understanding their needs, providing solutions, and ensuring smooth communication between internal teams and stakeholders. The role is less about sales transactions and more about nurturing partnerships, supporting growth, and ensuring on-going client satisfaction.Key Responsibilities:Take ownership of strategic client accounts, acting as the trusted partner and first point of contact.Lead on client-focused projects, ensuring requirements are captured, communicated, and delivered effectively across teams.Collaborate closely with colleagues in operations, marketing, design, and logistics to align internal capabilities with client needs.Support the smooth onboarding of new clients and drive continuous improvement of the customer journey.Anticipate challenges and provide proactive solutions that balance client expectations with ..... full job details .....