Customer Account Manager

Are you passionate about building strong customer relationships and delivering exceptional service? Do you enjoy working in a fast-paced environment where no two days are the same? We''re looking for a proactive and customer-focused Customer Account Manager to join a growing business based in Grantham. This is an excellent opportunity for someone who enjoys managing key customer accounts, solving problems, analysing data and working closely with operational teams to ensure customers receive an outstanding service. If you thrive on developing long-term relationships and want to play a key role in customer retention and business growth, we''d love to hear from you. The Role As a Customer Account Manager, you''ll become the trusted point of contact for a portfolio of customers, ensuring they receive a seamless, professional service from start to finish. Working alongside commercial, logistics and operational teams, you''ll help deliver an exceptional customer experience while identifying opportunities to strengthen relationships and improve service. This is a varied role that combines relationship management, customer support, reporting and account administration. What You''ll Be Doing Managing and developing relationships with an existing portfolio of customers. Acting as the main point of contact for customer enquiries and account support. Conducting regular account reviews to understand customer needs and identify opportunities to enhance service. Resolving customer queries ..... full job details .....