Customer Account Manager

Customer care Account Manager

Exeter | -2832,000 | Permanent | Monday - Friday, 8.30am - 5pm | One Saturday morning in three working from home

Introduction

Acorn by Synergie is currently recruiting for a B2B Account Manager with a strong background in retail or customer care management. This is an exciting opportunity to join a growing business offering excellent career progression and the opportunity to gain an on-the-job degree.

With ambitious growth plans in place, our client offers genuine long-term development, where your contribution will be recognised and rewarded. anyone with a retail background, we want to hear from you as well.

The Role

You will be responsible for building strong relationships with new and existing B2B clients, ranging from sole traders to Managing Directors and CEOs of larger organisations. Working closely with the Manager, you will help drive business objectives and support continued company growth.

Key Duties

• Win new business and develop long-lasting B2B client relationships.

• Build rapport with decision-makers across a variety of industries.

• Develop business through marketing, networking, community engagement, and client meetings.

• Identify and explore new commercial opportunities to drive growth.

• Take a consultative approach, understanding client needs and advising on suitable products and solutions.

• Cross-sell and upsell services where appropriate.

• Handle client queries professionally and efficiently.

• Support the growth of the business through proactive account management.

Requirements

• Previous experience in B2B sales, account management, retail, or customer care management.

• Proven experience in winning new business.

• Strong communication skills and confident sales ability.

• Consultative approach with effective questioning and listening skills.

• Customer-focused mindset with a proactive, can-do attitude.

• Tenacious, commercially curious, and motivated to succeed.

• Willingness to learn and develop professionally.

What We Offer

• Salary -2832,000 depending on experience.

• Monday to Friday working hours and one sat morning in three working from home (8.30am - 5pm).

• No commission structure.

• Opportunity to gain an on-the-job degree.

• Excellent career progression prospects.

Interested?

If you''re excited about this opportunity but unsure whether it''s the perfect fit, we still encourage you to apply. For more information, contact Kristy Moore at our Chippenham branch today.

Acorn by Synergie acts as an employment agency for permanent recruitment.

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