Customer Account Coordinator

Customer Account Coordinator Elland Full-time, PermanentWe are looking for a Customer Account Coordinator on behalf of a well-established chemicals business. This is a fantastic opportunity for someone who enjoys building relationships, staying organised and being the go-to person for clients. If you''re someone who thrives on keeping things running smoothly, juggling multiple priorities and delivering a great customer experience, this could be the role for you. Company Job Title: Account ManagerWhat you''ll be doingManaging client accounts and building strong, trusted relationshipsResponding to queries quickly and proactively, anticipating client needsProcessing sample requests and production orders using internal systemsKeeping clients updated, resolving issues and ensuring high satisfaction levelsCoordinating with operations and warehouse teams to ensure timely dispatchPreparing documentation including shipping paperworkMonitoring back orders and keeping clients informedMaintaining accurate records, SLAs and client specificationsSupporting month-end activities including reporting and invoicingWhat we''re looking forEssential:Strong communication skills, both written and verbalExcellent organisation and ability to manage multiple tasksExperience in a customer account coordination role or similarHigh attention to detail and accuracyConfident using Microsoft OfficeDesirable:Experience with stock or order management systemsBackground in chemical, manufacturing or FMCG ..... full job details .....