Customer Account Coordinator

Ref: 336 Role: Customer Account Coordinator Salary: £23,000 – £26,000 Per Annum Plus Annual Team Bonus Location: Sheffield Hours: 08:00 – 16:00 and 08:30 – 16:30 and 09:00 – 17:00 – Rota Basis Working Pattern: Monday – Friday The role: Our client is looking for an ambitious and enthusiastic Customer Account Coordinator to join our UK Masonry sales team based in Sheffield.

If you think you are the right match for the following opportunity, apply after reading the complete description.

The role is responsible for building and maintaining relationships with customers to make sales and increase profitability.

In addition, it is also responsible for encouraging repeat purchases and brand loyalty by adding value to transactions, providing the right solutions alongside excellent customer service.

Main responsibilities Respond to questions and queries both internally and from our customers (telephone, email, video calling, face to face) Prepare quotations – Liaising with external teams, technical teams and commercial management where required.

Proactively undertake quotation follow up calls.

Negotiate with customers to secure orders.

Liaise with other departments pre and post sale (including finance, operations technical and design.

The successful candidate: To be an enthusiastic person with a can do attitude able to work on own initiative.

Excellent communication skills.

To be methodical, organised with ability to prioritise.

To be computer literate (Particularly Microsoft Office) To possess a good attention to detail and to be accurate.

To be able to manage and respond to multiple issues at once whilst meeting deadlines Excellent verbal and written communication skills Experience of working in a construction or manufacturing business would be advantageous.

A proven track record of account management/sales and converting quotes to orders.

To be able to read and understand technical drawings.

GCSE (or equivalent) in Maths and English grades A-C Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.

Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability.

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