Customer Account Coordinator

Account Manager / Customer Account Coordinator (Admin-Focused)Location: Bredbury Salary: 28,000 - 28,500 Job Type: Permanent, Full-Time Start Date: Hiring from mid-July (interviews taking place immediately)The CompanyOur client, a well-established and growing organisation within the technical and engineering services sector, is looking to appoint a highly organised and customer-focused Account Manager / Account Coordinator to support their client accounts.This is a fantastic opportunity for someone who thrives in a structured, process-led and administration-heavy role, where customer engagement and attention to detail are key.The RoleThis is a busy, admin-led account management position where you will be responsible for supporting customer accounts end-to-end, ensuring exceptional service delivery and smooth coordination across departments.You will act as a key point of contact for clients, managing queries, processing orders, and ensuring all administrative tasks are completed accurately and on time. Key ResponsibilitiesManaging a portfolio of customer accounts and acting as the main point of contactProcessing customer orders, quotations, and job requests accuratelyCoordinating with internal departments (engineering, operations, logistics, finance)Handling customer queries, updates, and service requests via phone and emailManaging shared inboxes and ensuring timely responsesTracking orders, deliveries, and service progress, keeping customers updatedRaising invoices, ..... full job details .....