Cruise Specialist

One of the UK''s largest independent Tour Operators / cruise agents is expanding its team of homeworking Cruise Consultants.You will be handling incoming sales calls from various travel trade partners and direct customers, putting together tailor made cruise holidays including river, luxury and expedition cruising.If you are looking for competitive basic salary, uncapped commission, and the flexibility to work from home, please apply now! No late nights or Sundays JOB DESCRIPTION:Taking enquires over the phone and email for worldwide cruise holidaysOffer expertise, advice and knowledge to Travel Agent partners and customers about destinations, cruises, airlines and ground arrangements.Switch selling to different dates or cabinsProvide packages that are "tailor-made" to suit the individual needs of our clients.Converting sales enquiries into confirmed bookingsReaching and exceeding sales targets to earn commissionTake advantage of opportunities and up-sell whenever possible.EXPERIENCE REQUIRED:Proven ability of meeting/exceeding sales targets whilst ensuring high levels of customer serviceMinimum of 5 years'' experience as a cruise specialistExperience using a GDS, preferably GalileoKnowledge of cruise and the travel industryPossess confident, professional, friendly approach to building client rapport and forging long-lasting relationshipsKnowledge/experience of worldwide travelThrive in periods of pressureAbility to manage multiple software applications THE PACKAGE:A ..... full job details .....