CRO Analyst

CRO Analyst Lancashire (Hybrid, 3 days in office) Up to £40,000 + Bonus + Benefits If you''re passionate about conversion rate optimisation, digital customer experience, and using data to shape commercial decisions, this is an excellent opportunity to join a well-established eCommerce business. You''ll play a key role in driving online performance, influencing website improvements, and helping deliver a best-in-class customer journey through testing, insight, and experimentation. The Company This organisation is a recognised UK retail brand with a strong digital presence and a continued focus on enhancing the online customer experience. They invest heavily in their eCommerce capabilities and place data-driven decision making at the heart of their digital strategy. You''ll join a collaborative team where experimentation, innovation, and continuous improvement are actively encouraged. The business offers an inclusive culture, strong leadership, and clear opportunities for career development. The Role As a CRO Analyst, you will support and deliver conversion rate optimisation initiatives across key digital platforms. Responsibilities include: Analysing customer behaviour to identify opportunities to improve conversion and user experience Using tools such as heatmaps, session recordings, funnel analysis, and user research to generate actionable insights Designing, coordinating, and evaluating A/B tests and other experimentation programmes Prioritising optimisation ..... full job details .....