CRM/Dynamics Applications Analyst

Your new company
CRM/Dynamics Applications Analyst required on a permanent basis for a public sector organisation based in York. This exciting new role is responsible for managing the full lifecycle of one or more critical IT services within the Applications Team. This includes responsibility for application design, implementation, operation, improvement, and retirement stages.

Your new role
The post holder will act as a subject matter expert for assigned platforms and services, and will provide advanced support, configuration, and development.They will be expected to lead technical improvements, deliver scalable business applications, and ensure systems are flexible, integrated, and aligned to user needs.

They will also contribute to service strategy, stakeholder engagement, road mapping, and the introduction of new technologies and the design and monitoring of SLAs.The role requires confidence in applying application development principles, supporting end-to-end service design, and aligning delivery with agile methodologies were appropriate.

What you''ll need to succeed

• Excellent communication and stakeholder skills
• Significant experience configuring, administering, and supporting applications
• Experience of CRM/Microsift Dynamics and Power Automate would be highly desireable
• Strong technical knowledge in enterprise application ecosystems, including API integration, relational databases (e.g. SQL Server), and web technologies (e.g. JSON, REST).

What you''ll get in return
This exciting new role is paying between -39,000 and -48,000 negotiable on experience plus excellent public sector holidays, fantastic pension, hybrid working, training and flexibility.

What you need to do now
If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.

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