CRM Systems and Integration Specialist

CRM SYSTEMS and INTEGRATION SPECIALIST 40-45k + Exceptional Benefits Bond Street, London Full-Time, Office-Based An exceptional opportunity has arisen to join a globally recognised luxury retailer at their prestigious Bond Street headquarters.We are seeking a technically accomplished CRM Systems and Integration Specialist to play a pivotal role in shaping and maintaining a world-class customer data ecosystem. This position sits at the intersection of data, technology, and client experience, ensuring every interaction reflects the brand''s commitment to excellence, discretion, and personalisation.Working closely with CRM, Digital, and Sales teams, you will be responsible for building and optimising the systems that power a seamless, omnichannel customer journey.The Role: Lead the technical configuration and ongoing development of the CRM ecosystem Ensure seamless data integration across all customer touchpoints (web, email, social, and in-store) Maintain exceptional data quality, governance, and GDPR compliance Build advanced segmentation, automation, and lifecycle triggers to support personalised marketing Develop reporting frameworks and dashboards to support commercial decision-making Troubleshoot system issues, integrations, and data flows across platforms Collaborate closely with Sales, CRM, and Digital teams to enhance customer insight and engagement Support a refined, human approach to automation, aligned with luxury service standardsWhat We''re Looking For: 3-5 ..... full job details .....