CRM & Retention Manager

CRM and Retention Manager

Before applying for this role, please read the following information about this opportunity found below.One of the fastest growing D2C brands in the UKCentral LondonSalary £45k - £50k (dependent upon experience)MKJ Ignite are delighted to be working with one of the fastest growing D2C brands in the UK. The business has grown substantially over the last few years with further growth projected for this year and beyond – both from a revenue and team size perspective.They’re now looking to hire a CRM and Retention Manager to take ownership of the CRM and Retention function. The business is subscription first so customer loyalty and maximising lifetime value (LTV) is clearly hugely important for them.What skills do you need to have to be considered?You need to have at least 3 years CRM, Retention and Email Marketing experience, ideally for a subscription D2C brand.Proven CRM, Email, Loyalty, Retention Marketing and SMS experience is essential for this role.Proven experience using Klaviyo is critical for this role.A data-driven and analytical mindset is hugely important for this roleA deep passion for the e-commerce industry and a track record of success in B2C Marketing.In return for everything you can bring, the business can offer you :Competitive basic salary (£45k - £50k, depending upon experience)Up to 15% BonusHybrid working (3 days a week in Central London)Learning and Development budgetMonthly wellness allowance25 days holiday + bank holidaysAn extra days holiday for your birthdayFree mental health counsellingPrivate healthcareWhat happens next?Now: Apply today with your CV which will be reviewed by our MKJ Ignite team.First Stage: Teams call with the hiring managerSecond Stage: F2F Task based interviewPeople are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self.We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us at MKJ Ignite so you don’t miss them. ..... full job details .....