CRM Product Manager

CRM Product Manager | £50,000 | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office)We''re supporting a newly formed, fast-growing digital product hub of a global educational organisation. As part of their continued transformation, they''re hiring a CRM Product Manager to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement with schools.The role: You''ll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product life cycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with schools around the world.Why Apply?Join a purpose-led organisation making global impact in educationWork across a suite of digital products that improve internal operations and customer successHybrid working - only one day per week in the Cardiff office (or 2 days every fortnight)Help shape and grow a newly established digital product hubWork closely with senior leadership in a collaborative and agile environmentThe skills and experience we are looking for:Hands-on experience using Salesforce as the core product platform (other CRM experience could also be applicable)Confident communicator with internal stakeholders across sales, marketing, customer success, and operationsExperience in internal business ..... full job details .....