https://jobs.co.uk/job/crm-manager-lorien--78252f42-6061-4d94-8841-1b2b3b75c780 RSS feed for CRM Manager at Lorien. en-gb Mon, 27 Apr 2026 17:51:43 GMT https://jobs.co.uk/job/crm-manager-lorien--78252f42-6061-4d94-8841-1b2b3b75c780 https://jobs.co.uk/job/crm-manager-lorien--78252f42-6061-4d94-8841-1b2b3b75c780 Mon, 27 Apr 2026 11:56:38 GMT Location: England | Salary: 60000.00-60000.00 Annual | Type: Permanent | CRM Manager - Salesforce andamp; Pardot£60,000-£65,000 | Remote (UK based, with occasional site visit)Currently looking for a CRM Manager who will take full ownership of CRM strategy and lead nurture activity across the end-to-end customer journey, from first engagement through to purchase or rental completion. You will be working with a growing, customer-centric organisation.The focus is on driving conversion and retention through effective life cycle CRM and data-led optimisation. You''ll be the CRM subject-matter expert in the business, setting the direction and ensuring delivery aligns to commercial outcomes.What you''ll be doing:Owning the CRM contact strategy and life cycle communications across prospects and customersBuilding and optimising segmentation, targeted campaigns and automated/triggered journeysLeading the ongoing optimisation and maintenance of Salesforce and Pardot, with full accountability for data accuracy and reliabilityTracking and improving performance through dashboards, KPIs and insight-led optimisationMapping customer journeys to identify gaps, friction points and opportunities for improvementManaging and influencing internal stakeholders across Marketing... Permanent