CRM Manager

CRM Manager (12 Month FTC) Surrey (Hybrid - 1 day onsite)£51,500 - £57,500I am recruiting for a CRM Manager to join a high-growth, DTC health and wellness business with a strong subscription model and continued year-on-year growth.This is a key role within the Growth Marketing team, focused on driving retention, repeat purchase, and customer lifetime value through CRM and life cycle marketing.The RoleOwn and deliver CRM and life cycle campaigns across email (and wider channels)Manage key customer journeys including onboarding, replenishment, upsell, and reactivationDrive retention, subscription performance and repeat revenueBuild and optimise segmentation and test-and-learn strategiesAnalyse performance and use insights to improve engagement and LTVManage and develop a CRM ExecutiveWork cross-functionally with Brand, Product, Data, and external partnersWhat They''re Looking For5+ year''s experience in CRM or life cycle marketingStrong experience with Klaviyo (essential)Background in DTC, ecommerce, or subscription-led businessesStrong analytical and segmentation skillsExperience owning CRM campaigns and automationPrevious line management experienceComfortable working in a fast-paced, high-growth environmentBenefits£51,500 - £57,500 salaryHybrid working (1 day in office)Opportunity to join a high-growth DTC brandHigh-impact role with ownership of CRM performanceStrong cross-functional exposurePotential for long-term opportunities beyond FTCHow to ApplyPlease send your CV to ..... full job details .....