CRM Manager

Full-time | Financial Services | CRM & Marketing Automation

Are you a HubSpot expert ready to take full ownership of a CRM function and shape how it drives business growth?

We''re working with a high-growth financial services firm that operates across investments, corporate finance, and advisory-supporting sectors that make a real impact, including national security, healthcare, and infrastructure.

They''re now looking for a CRM Manager to lead the development and optimisation of their HubSpot platform-ensuring it drives performance, supports campaign activity, and delivers real marketing impact.

What you''ll be doing:

• Lead the CRM strategy and ensure HubSpot is delivering across the full customer journey

• Build and manage dashboards, reports, workflows and automation to support marketing and sales activity

• Own data segmentation, campaign targeting and performance insight

• Collaborate closely with the Marketing Director to deliver inbound and outbound campaigns

• Write persuasive, effective email content that engages multiple audience types

• Align CRM activity with wider content and marketing plans

• Use insights to continuously improve lead generation and customer engagement

What we''re looking for:

• 2-3 years'' experience in a HubSpot-focused CRM or marketing role

• Strong experience building and executing campaigns using HubSpot tools

• A strategic mindset - someone who can shape how CRM supports growth

• Excellent communication and stakeholder engagement skills

• Proven ability to deliver results through data-driven marketing

• Ideally degree-educated, with interest in tech, finance, or high-growth environments

The offer:

• Permanent, full-time role

• Office-based in Birmingham (5 days a week)

• A dynamic, collaborative environment with real opportunity to make your mark

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