CRM Manager

Join to apply for the

CRM Manager

role at

CAVUJoin to apply for the

CRM Manager

role at

CAVUFor airports, for partners, for people. We are CAVU.At CAVU our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody. From the smallest ideas to the biggest changes. Every day here is about creating better travel experiences.From our revenue-accelerating single platform techno logy,

Propel, through to our world-class hospitality venues including 1903 and Escape Lounges – our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners.We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self. Whether you’re working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airporttravel.If you’re looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you.Together, we can reach new heights. Together, we are CAVU.What’s the role?We''re looking for a CRM Manager to join our growing marketing team, helping to lead and shape our customer engagement strategies across our AMEA and EMEA brands.You’ll be at the heart of crafting and delivering personalised, data-driven multi-channel campaigns (email, SMS and beyond), with the goal of enhancing customer experience, improving loyalty, and driving commercial performance. Working closely with internal stakeholders, you’ll continuously optimise journeys, test new ideas, and bring innovation into everything you do — all while driving key engagement metrics like open rate, retention, and customer lifetime value.This is an exciting opportunity to join a fast-moving team that thrives on creativity, collaboration, and delivering real results.About YouYou’re a motivated CRM professional who understands the value of strong customer relationships — and knows how to build them. You have proven experience designing and running CRM campaigns end-to-end, with the ability to interpret data, optimise performance, and keep your eye on the bigger picture.You’ll bring:Proven experience in a CRM Manager (or similar) roleDeep understanding of CRM principles and toolsStrong data analysis and segmentation skillsA creative and results-driven mindsetExcellent communication and collaboration skillsThe ability to manage multiple projects in a fast- paced environmentA passion for continually improving the customer experienceIf you’re excited by the opportunity to play a key role in shaping customer journeys and helping us build lasting relationships with our customers — we’d loveto hear from you.The Perks25 Days Holiday (increasing with service to 28), plus 4 flexible bank holidaysOption to buy up to 10 extra days annual leave10% Company PensionAnnual Bonus SchemeFlexible Benefits and Discounts – including up to 50% off CAVU products like Escape Lounges and Airport Parking Rail and retail discounts2 Paid volunteering days per yearAccess to our internal events calendar – including wellbeing and IDandE activitiesLearning and development opportunities – including a mentoring programme and learning grantsEnhanc ed parental leav e (TandCs apply)The Interview ProcessRecruiter screen – a 15-minute chat to learn about your experience, goals, and what you''re looking for in your next role.Skills and Competency interview – focused on the technical side of the roleIDandE at CAVUAt CAVU, inclusion, diversity and equity matter deeply to us. We want CAVU to be a place where everyone feels welcome and supported, and we’re proud to be an equal opportunities employer.Research shows some people are less likely to apply unless they meet every single requirement – especially women. If you’re excited about this role but your experience doesn’t perfectly align with every bullet point, we still encourage you to apply.We’d love to hear from you.We also want to ensure anyone with a disability feels supported throughout the interview process – if you need adjustments, please let us know.Are you ready to reach new heights?Apply via the link.Seniority level

Seniority level Mid-Senior levelEmployment type

Employment type Full-timeJob function

Job function OtherIndustries Airlines and AviationReferrals increase your chances of interviewing at CAVU by 2xGet notified about new Customer Relationship Management Manager jobs in

Manchester Area, United Kingdom .Swinton, England, United Kingdom 2 weeks agoHeywood, England, United Kingdom 1 week agoManchester, England, United Kingdom 5 days agoNational Accounts Technical Manager - Northern regions

Manchester Area, United Kingdom 1 day agoManchester Area, United Kingdom 17 hours agoSenior Customer Success Manager - Hospitality

Manchester, England, United Kingdom 3 weeks agoManchester Area, United Kingdom 1 week agoManchester, England, United Kingdom 1 month agoSenior Customer Success Manager - Manufacturing

Manchester, England, United Kingdom 3 weeks agoManchester, England, United Kingdom 2 weeks agoManchester, England, United Kingdom 1 hour agoManchester, England, United Kingdom 1 week agoManchester, England, United Kingdom 3 weeks agoManchester, England, United Kingdom 1 week agoManchester, England, United Kingdom 4 days agoManchester, England, United Kingdom 3 months agoManchester, England, United Kingdom 4 months agoCustomer Success Manager, Defence and Intelligence

Manchester, England, United Kingdom 2 weeks agoManchester, England, United Kingdom 1 month agoSenior Customer Success Manager (French Speaking)

Manchester, England, United Kingdom 2 weeks agoEnterprise Customer Success Manager (French speaker)

Manchester, England, United Kingdom 1 week agoManchester, England, United Kingdom 1 week agoManchester, England, United Kingdom 1 hour agoManchester, England, United Kingdom 1 week agoManchester, England, United Kingdom 6 days agoManchester, England, United Kingdom 2 weeks agoManchester, England, United Kingdom 2 weeks agoManchester, England, United Kingdom 5 days agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of ..... full job details .....