CRM Functional Consultant

CRM Functional Lead (HubSpot)Location: Manchester (Hybrid - 1-2 days per week onsite) Salary: £60,000 - £68,000 + Benefits Type: PermanentThe OpportunityWe''re partnering with a growing organisation undertaking significant investment in its digital customer and commercial capabilities. As part of this journey, they are seeking an experienced CRM Functional Lead to take ownership of their HubSpot platform and drive best practice across marketing, sales, and customer operations. This role is ideal for someone who combines strong HubSpot expertise with stakeholder management, process improvement, and CRM strategy, ensuring the platform delivers measurable business value and supports future growth. Key ResponsibilitiesOwn the functional design, configuration, and ongoing evolution of HubSpot across Marketing Hub, Sales Hub and CRM. Manage CRM data structures including contacts, companies, deals, activities and custom objects. Lead marketing operations activities including life cycle stages, lead scoring, nurture journeys, and attribution modelling. Design and implement automated workflows to improve efficiency across marketing, sales, and customer processes. Establish and maintain CRM governance standards, data quality processes, and GDPR compliance controls. Partner with Marketing, Sales, Customer Success, Product and Technology stakeholders to translate business requirements into effective CRM solutions. Deliver insightful reporting, dashboards and recommendations to support ..... full job details .....