CRM Executive

CRM Executive London - hybrid, 3 days per week) Up to £35,000 This is an excellent opportunity for a CRM Executive to join a well-established omnichannel retailer investing heavily in digital growth and customer engagement. Working within a growing CRM team, you will play a key role in delivering email marketing campaigns, driving customer retention, and helping shape CRM strategy through data-led insights and testing initiatives. The Company They are a recognised retail brand with a strong presence across stores and ecommerce channels. The business is continuing to invest in digital transformation, customer experience, and CRM capabilities to support long-term growth. You''ll join a collaborative marketing function where CRM is a key strategic channel, working alongside experienced CRM professionals in a supportive environment. Their culture encourages innovation, creativity, and continuous improvement. The Role As a CRM Executive, you will support the planning, execution, and optimisation of email marketing campaigns across the customer lifecycle. Key responsibilities include: Briefing, building, deploying, and reporting on email campaigns Supporting the development of the CRM and email marketing plan Collaborating with internal stakeholders to align campaigns with trading and marketing activity Delivering test-and-learn initiatives to improve engagement and revenue Building target audiences and identifying segmentation opportunities Ensuring email best practice ..... full job details .....