CRM Executive

IntroductionJoin a well-established consumer brand where customer engagement sits at the heart of growth. This CRM Executive role plays a key part in delivering impactful, data-led campaigns that keep customers connected and coming back.Role Overview:Location: Dunstable, 3 days onsite a weekPackage: £250-£300pd Inside IR35Industry: Hospitality / Customer Marketing3-month contract Inside IR35 (Potential to make permanent)What You''ll Be Doing:Build, test and deploy CRM campaigns across email and other channelsSupport the development and delivery of lifecycle and BAU communicationsCollaborate with marketing, brand and data teams to bring campaigns to lifeManage campaign workflows, ensuring timelines are realistic and metOwn QA processes to ensure accuracy across data, content and deliveryWork closely with technical teams to optimise CRM system usage and capabilitiesBrief internal and external creative teams to deliver engaging campaign assetsTrack campaign performance and ensure activity aligns with business goalsContinuously look for ways to improve processes, performance and engagementMain Skills Needed:Hands-on experience with CRM platforms (e.g. Adobe Campaign or similar)Strong understanding of email marketing and campaign deliveryExperience working with analytics tools to assess campaign performanceHigh attention to detail with a structured, methodical approachConfident working to deadlines in a fast-paced environmentStrong stakeholder management and collaboration ..... full job details .....