CRM & Data Strategy Analyst

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren''s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company''s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world''s most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education and Communication, Employee Groups and Celebration.

Position OverviewWhat began more than 50 years ago with a collection of ties has grown into an entire world, redefining the American style. Ralph Lauren has always stood for providing quality products, creating worlds and inviting people to take part in his dream and his lifestyle. Building on the brand’s continued success, Ralph Lauren is multiplying the initiatives to further strengthen its European presence with a strategy geared towards locations that reflect the vision and philosophy of the Ralph Lauren brand.We are seeking a passionate and highly experienced

CRM and Data Strategy Analyst

to join our Data Strategy team.Reporting into Senior Data Strategy Manager, this individual will be owning analysis of end-to-end CRM and Marketing activities, owning business as usual (BAU) CRM Reporting, supporting Senior Analysts with ad-hoc requests and data extracts, and reporting back to the business on the success of campaigns, database health and overall CRM performance.o Become a subject matter expert on all CRM journeys / campaigns and associated data landscape, which includes familiarity with key platforms and having in-depth knowledge of data flowso Own analysis and reporting of CRM / Marketing activitieso Own the set-up of BAU CRM campaigns, which includes weekly promotional emailso Build guides and document processes related to CRM journeys and platformso Report on key marketing activities including database health, acquisitions, and campaign performanceso Optimise existing processes to help improve efficiencies through automationo Support Senior Analysts with adhoc activities, which include audience pulls and investigationso Support with customer investigations promptly and push fixes to ensure we drive better customer experienceso Build relationships with internal and external stakeholdersExperience, Skills and KnowledgePerson Specifications2+ full strategic cycles of relevant experience in Marketing, CRM or Data AnalyticsTeam player with great interpersonal and communication skills (both verbal and written)Highly self-motivated, analytical, with sharp attention to detailExcellent problem-solving skillsExperience building reports and communicating insights clearlyQuick learner with an ability to pick up complex manual processes rapidlyExperience reporting on marketing / CRM activitiesTechnical SkillsAdvanced knowledge in MS Office applications, especially Excel and PowerPointAdvanced knowledge of CRM / Marketing tools like Salesforce, Braze, or another Email Service Provider (ESP)Experience with querying customer databasesSQL/Java JDBC or another database languageExperience with data visualization tools (e.g. ..... full job details .....