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Permanent

CRM Coordinator

Stoke-on-Trent
money-bag £26000/annum
Posted 2 days ago


Monday to Friday, 8:30am - 5:00pm
-26,000 per annum

Key Responsibilities:

  • Maintain and update the CRM system with projects, architect details, quotes, and contact data
  • Assist with CRM database management, reporting, and data cleansing
  • Collaborate with internal teams (marketing, sales, customer relations) to deliver CRM comms and campaigns
  • Support customer journey development and data quality improvements
  • Coordinate ongoing internal projects and provide administrative support
  • Compile performance reports weekly, monthly, and quarterly
  • Drive CRM database growth through data capture initiatives

Ideal Candidate Will Have:

  • Previous experience using CRM platforms (e.g., Salesforce, HubSpot, Dynamics, etc.)
  • Strong communication and organisational skills
  • Ability to manage multiple projects and priorities effectively
  • Excellent attention to detail and a proactive attitude
  • Solid experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) and Adobe Pro
  • An understanding of commercial business processes and a willingness to take initiative

What You''ll get in Return:

  • Performance-related bonus
  • 26 days holiday + bank holidays (including Christmas shutdown)
  • Health & wellbeing programme (opt-in private healthcare)
  • Company pension
  • Life Assurance (1x salary)
  • Access to mental health first aiders
  • Training & development opportunities
  • Reward & recognition schemes
  • Free on-site parking
  • Regular company events

If you''re a CRM-savvy professional looking for your next challenge in a supportive and forward-thinking company, we''d love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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