CRM, Content and Community Executive - £36,000

CRM, Content andamp; Community Executive - £36,000London4 days per weekWe''re working with a fast-growing, consumer-facing digital brand in the rewards and experiences space. Built around rewards and exclusive experiences, the business has a loyal and engaged customer base and is now investing further into CRM to drive retention and long-term loyalty.They''re looking for a hands-on, creative and commercially minded CRM, Content andamp; Community Executive to join the team.The RoleWorking closely with the CRM and Content Managers, you''ll support the planning and delivery of campaigns across email, SMS, social media and the brand''s own platform. You''ll take ownership of key operational elements, manage customer communications and play an active role in the brand''s outward-facing presence - including on-camera content and live-streamed events.What You''ll Be DoingSupporting CRM campaign execution including copywriting, scheduling and audience selection across email, SMS and app notificationsCreating and delivering content across social media including static posts, short-form video and campaign assetsManaging customer enquiries via email and social media to a consistently high standardContributing to campaign planning and end-to-end execution across multiple channelsRepresenting the brand in recorded and live content formats, including a minimum of two live-streamed events per weekWhat They''re Looking ForStrong written communication skills with the ability to deliver ..... full job details .....