CRM and Data Manager (Part-time, fixed term)

The Photographers'' Gallery is undergoing a digital transformation. We have secured funding to develop our website and launch a new ticketing platform. Our next priority is replacing our legacy CRM, with a new agile, modern and integrated system. We''re looking for someone with strong technical expertise, excellent communication skills and proven experience managing CRM and/or data projects. The ideal candidate will be both strategically minded and hands-on, and able to champion data use across the organisation The CRM and Data Manager to lead and support the implementation, rollout and long-term adoption of the new CRM. This role will ensure the system is aligned with organisational needs, integrates effectively with other systems, and delivers meaningful data insights for the Gallery''s programming, fundraising, communications, enterprises and operations. The role will support: • Website, ticketing and finance integrations • Improved data capture and audience analysis • Income generation, membership growth and fundraising efficiency • Cross-departmental data use and collaboration • Reduction of manual workflows and data silos The new CRM will become the cornerstone of our audience development strategy, supporting interactions with donors, members and all visitors and in this role ytou will be the organisation''s project and data champion, working with gallery teams - introducing better processes, improving data quality, and embedding a culture of confident, responsible ..... full job details .....