https://jobs.co.uk/job/critical-situation-manager-teksystems--31a8b207-5048-4ad7-9c6b-c29e8bd56d39 RSS feed for Critical Situation Manager at TEKsystems. en-gb Sun, 26 Apr 2026 02:58:04 GMT https://jobs.co.uk/job/critical-situation-manager-teksystems--31a8b207-5048-4ad7-9c6b-c29e8bd56d39 https://jobs.co.uk/job/critical-situation-manager-teksystems--31a8b207-5048-4ad7-9c6b-c29e8bd56d39 Thu, 23 Apr 2026 11:53:25 GMT Location: England | Salary: 47000.00-47000.00 Annual | Type: Contract | DescriptionCritical Situation Manager required to join a team that leads the response to high priority customer escalations/incidents. The team operates globally across EMEA, Americas, and APAC, ensuring consistent, high quality management of business critical incidents for strategic enterprise customers. The role ensures rapid resolution, maintains executive level communication, and contributes to continuous improvement of the global CritSit process.£47,000 Annual Salary This position requires excellence in communication, stakeholder management, and cross team coordination. Candidates must be citizens of the UK, USA, Canada, Australia, or New Zealand and must be based in the UK.Key ResponsibilitiesCritical Situation Ownership Lead and manage critical customer escalations, ensuring adherence to the CritSit process. Drive timely, accurate communication and provide clear incident ownership. Coordinate technical and non technical teams to accelerate issue resolution.Visibility andamp; Escalation Management Provide internal visibility for complex, mission critical, or politically sensitive incidents. Identify systemic issues and escalate them to the appropriate engineering, process, or... Contract