Crisis Café Team Coordinator

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you. We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston. The Role As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to: • Lead and coordinate the daily operations of two Crisis Café sites. • Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment. • Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises. • Build strong partnerships with local services, promoting the Café and its impact. • Drive service excellence, identifying areas for improvement and ensuring compliance with best practices. This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community. What You ll Bring We re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations. Essential Skills and Experience: • Proven ability to support individuals in crisis, helping them develop self-management ..... full job details .....