Credit Supervisor

Your new companyHays are partnering with a well-established, highly reputable organisation experiencing strong growth and continued commercial success. They are now seeking an experienced Credit Controller to step into a supervisory position, playing a key role in shaping the credit function and driving best-practice across the team. Your new roleYou will take full ownership of the end-to-end Credit Control function, acting as the go-to specialist for all credit-related decisions. This is a hands-on, influential role where you will oversee one team member while working closely with senior stakeholders to protect cashflow and minimise risk.Key responsibilities include:Credit risk management - partnering with Sales and internal stakeholders to set and review credit limits, conduct credit checks, manage the stop list and proactively mitigate financial exposureDebt recovery - managing aged debt, reducing DSO, and ensuring timely collection through confident, professional communicationStakeholder collaboration - acting as the bridge between Finance and Sales, influencing decisions and ensuring credit policies are followedProblem resolution - investigating queries, resolving disputes, and ensuring customer accounts remain accurate and up to dateProcess improvement - identifying opportunities to streamline workflows, enhance reporting and strengthen credit governanceThis is a role where your voice will be heard, your expertise valued, and your decisions trusted.What you''ll need to ..... full job details .....