Credit Controller

Credit ControllerLocation: AshteadJob Type: Temporary Duration of booking: Expected to last 3 months with possible extensionProposed start date: September 2026Pay Rates: Up to £16 per hour PAYE inclusive of holiday payHours / Working Days: 37.5 hours per week / Monday to Friday, 9am - 5pm Sector: Healthcare Based: Office / Hospital Role OverviewWe are seeking an experienced, detail-oriented Credit Controller to join our Finance team. In this role, you will be responsible for managing outstanding debts across private patients, insurance companies, NHS bodies, and third-party payers. You will play a crucial role in maintaining a healthy debtors'' ledger, resolving billing queries empathetically and professionally, and supporting continuous improvement across finance systems and processes.Key ResponsibilitiesDebt Collection and Account ManagementLedger Control: Monitor and manage outstanding debts to ensure prompt cash collection and minimise risk in the debtors'' ledger.Overdue Accounts: Proactively follow up on overdue accounts via telephone, email, and written correspondence in line with internal policies.Escalations: Manage complex debt recovery accounts, including making decisions on legal referrals following internal protocols.Stakeholder Liaison and Customer ServiceQuery Resolution: Liaise with patients, insurance companies, and NHS Shared Business Services to resolve billing queries and disputes in a prompt, empathetic, and professional manner.Cross-Team Collaboration: ..... full job details .....