Credit Controller

Credit ControllerPort Talbot Up to 28,500 + Bonus + Profit Share Full-Time PermanentAre you looking to build your career in credit control with a stable, growing business that values its people?Yolk Recruitment is partnering with a well-established organisation to recruit a Credit Controller for their finance team in Port Talbot. This is an excellent opportunity to join a successful business where you''ll be trusted to manage your own customer ledger, build strong relationships and play a key role in maintaining healthy cash flow.Whether you already have credit control experience or have worked within a finance or customer-focused environment and are looking to specialise, this role offers excellent long-term career prospects.The RoleReporting to the Regional Credit Manager, you''ll take ownership of a portfolio of customer accounts, ensuring payments are collected efficiently whilst providing an outstanding level of customer service.Key ResponsibilitiesManaging your own portfolio of customer accounts.Chasing outstanding debt by telephone, email and written correspondence.Building and maintaining positive relationships with customers.Investigating and resolving invoice and payment queries.Managing agreed payment plans through to completion.Processing customer payments over the telephone.Recording all customer communications accurately.Escalating overdue accounts where appropriate.Maintaining accurate customer records and account documentation.Supporting the wider finance ..... full job details .....