https://jobs.co.uk/job/credit-controller-the-portfolio-group--d9e1409f-d5ec-4047-a77f-b34dd68455e2 RSS feed for Credit Controller at The Portfolio Group. en-gb Tue, 26 May 2026 19:55:21 GMT https://jobs.co.uk/job/credit-controller-the-portfolio-group--d9e1409f-d5ec-4047-a77f-b34dd68455e2 https://jobs.co.uk/job/credit-controller-the-portfolio-group--d9e1409f-d5ec-4047-a77f-b34dd68455e2 Mon, 18 May 2026 23:00:00 GMT Location: Manchester | Salary: £24000 - £26000/annum | Type: Permanent | Credit Controller Based in Manchester City Centre 5 days on site Paying -24,000 - -26,000 DOE We''re looking for a confident customer service advisor to join our client as a Credit Controller. This role is a great fit for someone who enjoys working in a fast-moving environment and takes pride in delivering a high level of service to clients. The Role You''ll be responsible for managing your own portfolio of accounts, driving collections activity, and building strong relationships with clients and internal teams. This isn''t just about hitting targets - it''s about taking a commercial, solutions-focused approach to resolving issues and improving overall performance. What You''ll Be Doing Managing your own daily collection schedule, with a focus on proactive outbound calls Working to meet and exceed individual KPIs, SLAs, and cash collection targets Monitoring your performance and understanding key drivers such as aged debt, call activity, and collection rates Taking ownership of account queries and escalating where needed Liaising with internal teams, including customer service and client experience, to resolve issues efficiently Supporting continuous im... Permanent