Credit Controller

Looking for a role where your people skills and commercial judgement actually matter? You''ll be trusted to make smart decisions, build real relationships, and play a key part in keeping UK businesses moving. With the added benefit of hybrid working, you''ll enjoy greater flexibility while remaining part of a collaborative and supportive team. If you want a job where you''re treated fairly, given space to grow, and surrounded by a team that''s as lively as it is professional, this is it.Reporting to the Operations Manager, you will be responsible for:Managing a portfolio of business customers in arrears, contacting them to understand their situation and agree repayment plansHandling sensitive cases, including vulnerable customers, with empathy and professionalismKeeping clear, up-to-date records of all conversations and account actionsMonitoring early warning signs of financial difficulty and escalating high-risk casesWorking with sales teams, brokers, and internal departments to resolve issues and support customersChecking asset values linked to loans and arranging revised payment plans where neededEnsuring compliance with financial regulations and company policiesPreparing reports and information for management as requiredWhat you will need:Previous experience in credit control, collections, invoice finance, invoice factoring or a similar role (e.g. Credit Controller, Collections Executive, Recoveries Associate)Commercial awareness- able to assess risk and make informed ..... full job details .....