Credit Controller

Job Title: Credit Controller Location: Newcastle upon Tyne (office based full time) We have a great opportunity for someone either with experience in credit control or looking to being their career in this area. Full training will be provided. You will be joining a busy credit control team within a global organisation, this is an excellent opportunity if you are confident on the phone (in order to chase payments), able to build relationships with colleagues across the business and have strong numerical skills. As a Credit Controller, you will be responsible for managing the collection of outstanding debt to support healthy cash flow and minimise financial risk. You will monitor overdue accounts, resolve customer queries, and assess client creditworthiness when debts exceed acceptable thresholds. The role requires persistence, strong attention to detail, and effective communication to ensure all reasonable collection actions are completed prior to escalation. As Credit Controller, you will be responsible for (but not limited to): Proactively chase overdue invoices via phone and email, where phone calls have been unsuccessful, monitoring aged debt and taking action in line with established collection workflows. Investigate and resolve customer disputes and payment queries, ensuring issues are reviewed within the Credit Control team before escalating to the relevant internal department with accurate and complete information. Assess the creditworthiness of clients with ..... full job details .....