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Permanent

Credit Controller

Start People Ltd
Thornaby
money-bag £28000 Annual
Posted: 14 October 2026 (3 days ago)
Closing date: 13 November 2026
Ref: 3194738253

Pay: 28,000. Job Description: Credit Controller Competitive + Benefits Location Middlesborough About the Role Our client is looking for an experienced Credit Controller to join their finance team. The successful candidate will be responsible for managing customer accounts, collecting outstanding payments, resolving queries, and helping to maintain healthy cash flow across the business. Key Responsibilities Chase outstanding payments via telephone and email. Secure payment commitments and monitor promised payment dates. Maintain accurate records of all customer communications. Investigate and escalate payment disputes and account queries. Assist with formal debt recovery processes when required. Resolve unallocated cash and payment allocation issues. Provide invoices, statements, and supporting documents to customers. Liaise with internal teams to resolve billing and payment issues. Identify and escalate potential credit risks. Support the wider finance team as required. Skills and Experience Previous Credit Control or Accounts Receivable experience. Strong communication and negotiation skills. Excellent attention to detail and organisational skills. Ability to manage multiple tasks and meet deadlines. Customer-focused with a professional approach. Proficient in Microsoft Office, particularly Excel and Outlook. Experience using accounting or ERP systems is advantageous. What''s on Offer Competitive salary and benefits package. Supportive working environment. Training and ..... full job details .....

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