Credit Controller

Sewell Wallis are recruiting for a Credit Controller for a growing, people-centric organisation in Sheffield, South Yorkshire.You''ll be responsible for managing a portfolio of customer accounts, ensuring outstanding debts are collected in a timely and professional manner while delivering excellent customer service. Working closely with internal teams and external customers, you''ll resolve payment queries, investigate complex discrepancies and help maintain healthy cash flow, enabling us to continue making a difference in communities across the country.This is a contract role,to cover 3 months, until December 2026; therefore, you''ll need to be available immediately to cover this brief.What will you be doing?Manage a portfolio of customer accounts, ensuring outstanding debts are collected promptly while delivering a high standard of customer service.Investigate and resolve payment queries, disputed invoices, deductions and account discrepancies, maintaining accurate customer records throughout.Process and allocate customer payments, manage refunds, review accounts on credit hold and support cash reconciliation activities to ensure accurate financial records.Monitor shared inboxes and customer portals, responding to queries within agreed service levels and ensuring monthly processing deadlines are achieved.Work collaboratively within the Credit Control team, maintaining GDPR and confidentiality standards while supporting shared projects and other duties as required.What ..... full job details .....