Credit Controller

Somewhere in your sales ledger, invoices are quietly overdue and customers are pretending they didn''t see your email. We need someone to fix that.You''ll own a section of the ledger end to end, chasing debt, clearing queries, keeping accounts clean, and generally making sure cash comes in when it''s supposed to. It''s not glamorous, but it''s the difference between a business that gets paid and one that just hopes for the best.What you''ll actually be doing:Chasing overdue payments by phone, email, and (when it comes to it) letter, politely relentless, not aggressiveRunning your section of the sales ledger like it''s yours, because it isAllocating BACS, cheque, and card payments accurately and on timeUntangling invoice, credit note, payment, and POD queries before they become someone else''s problemRaising credit notes, invoices, refunds, and supplier debit notesDeciding whether held orders get released, in line with credit procedure, no drama, just judgementKeeping customer records, credit limits, and account statuses actually up to dateSending reminders, statements, and final notices, the paper trail that makes legal action easy if it comes to thatLiaising with solicitors on debt recovery when it escalates that farUploading invoices and credits to customer portalsHandling the inbox, the post, and whatever else lands on your deskKeeping an eye on unallocated cash and outstanding supplier debit notesLogging everything properly, future you (and your manager) will thank ..... full job details .....