Credit Controller

Credit ControllerLeeds 26,000- 30,000 + benefits HybridWe need someone who can pick up the phone and actually get the money in.Let''s be honest, half the "Credit Controller" ads out there are just a chasing script with a payroll number attached. This isn''t that. Our client (a well-established, stable business in Leeds) needs a Credit Controller who treats aged debt like a personal grudge and closes it out with charm, not just chase emails.If you can read a client relationship, spot who''s stalling versus who''s genuinely stuck, and turn an awkward call into a payment plan without burning the bridge, you''re exactly who we''re after. Bonus points if you''ve ever made a Finance Director actually smile during a debtor review.You''ll be:Owning a ledger and treating it like it''s yours, not just working through a task listBuilding real relationships with customers, not just sending statements into the voidSpotting patterns before they become problems (the client who''s "just a bit late" every single month isn''t a coincidence)Working closely with Sales and Ops so credit control isn''t the department everyone avoidsYou''ll need:Solid credit control experience - 2+ years ideallyConfidence on the phone (this is not an email-only role)CICM study support genuinely welcomed, not just mentioned to tick a boxThe ability to hold a firm line without sounding like a debt collectorWhy this one''s worth your time: credit control is one of the few finance functions where AI can help you ..... full job details .....