Credit Controller

Credit Controller Bristol (Office Based) Up to £34,000Robert Half are working with an organisation where an opportunity has arisen for a proactive Credit Controller to join a busy regional credit team, taking ownership of a portfolio of accounts. You''ll work to maximise cash flow while building strong, lasting relationships with customers and colleagues, balancing firm, timely collection with a customer first approach.Key ResponsibilitiesChase outstanding debt by phone, letter and email, tailoring your approach to account typeAccurately allocate customer payments across various payment methodsTake payments over the telephone and manage approved payment plansResolve invoice queries, liaising with branches and customers as neededMaintain stopped account listings and up-to-date customer recordsPrepare customer files and new credit applications for authorisationEscalate problem debts appropriatelyProvide general administrative support to the credit officeWhat We''re Looking ForEssential:Confident, professional telephone manner, comfortable handling difficult debt collection conversationsExcellent verbal and written communication skillsAbility to work independently and as part of a teamStrong relationship building skills across all levelsExcellent organisation and ability to manage a busy workloadA proactive approach to credit controlCompetent user of the Microsoft Office suiteDesirable:Around two years'' credit control experience Benefits25 days'' holiday plus bank holidays, ..... full job details .....