Credit Controller

Role Overview As Credit Controller you will play an important role within the credit control department in meeting cash flow requirements with a strong emphasis on building and maintaining client relationships ensuring service standards are of the highest level. Essential Duties: Opening new accounts and responsible for the day-to-day management of your customer base. Establish and maintain internal and external customer relationships at all levels in a calm and professional manner. Ensure as necessary all calls, letters, statements and follow up actions are carried out in order to bring the matter to the customer''s attention to obtain payment of due/overdue depts. Ensure the timely and pro-active co-ordination of payments in relation to cash collection and aged debt reduction. Resolving queries both internally and externally around outstanding invoices. Agree, negotiate, and enforce re-payment plans. Liaise directly with the Credit Control Manager to escalate issues with payment for 3rd party collection agencies. Maintain customer records notifying the relevant department of changes required and logging and dealing with queries. Managing credit limits in-line with relevant authorisations and escalate where required to the Credit Control Manager. Ensuring processes are followed as part of the collection requirements, account reconciliation and payments. Have a flexible approach to an ever-changing workload with the ability to prioritise. These duties are not exhaustive and ..... full job details .....