Credit Controller

Credit ControllerJob Type: Temporary office-based role until the end of September 2026 Location: Lower Kingswood, Surrey- office based roleHours: 09.00am- 17.00pm (35 hours)Hourly Rate: £15.38 per hour PAYE or £19.50 per hour via an umbrella company.A well-established SME within the utilities sector is seeking a proactive and resilient Credit Representatives to join their credit control team on a fixed-term basis until the end of September. This role will suit individuals who are confident managing high-volume phone activity, can hold firm but professional conversations, and are comfortable working to cash collection targets in a fast-paced environment.Core Responsibilities:Chase outstanding invoices from 10 days overdue to 100+ days on a dual fuel portfolioWork a ledger of approximately 300-400 accountsAnalyse and prioritise debt using a structured, methodical approachMake and receive high volumes of calls (target of 30-40+ per day)Maximise cash collection against set targetsUse utilities knowledge to resolve or escalate customer queriesInvestigate customer and contract details to identify reasons for non-paymentNegotiate fair and mutually satisfactory payment outcomesConvert customers to Direct Debit where possibleApply logic and sound judgement when assessing debt liabilityUse a wide range of available tools to support debt collectionMake effective credit decisions to progress each case appropriatelyManage relationships with internal departments and provide constructive ..... full job details .....