https://jobs.co.uk/job/credit-controller-reed--4c6acba8-f47d-4ef1-87bb-91f0a3e6aefc RSS feed for Credit Controller at Reed. en-gb Fri, 12 Jun 2026 19:12:24 GMT https://jobs.co.uk/job/credit-controller-reed--4c6acba8-f47d-4ef1-87bb-91f0a3e6aefc https://jobs.co.uk/job/credit-controller-reed--4c6acba8-f47d-4ef1-87bb-91f0a3e6aefc Fri, 12 Jun 2026 11:52:16 GMT Location: Stafford | Salary: 16.50-16.50 Hourly | Type: Temporary | NEW ROLE, Stafford based, IMMEDIATE start, HYBRID!Role OverviewThe Credit Controller is responsible for managing and reducing outstanding debt, ensuring timely payment from customers, and maintaining strong client relationships. This role requires proactive outbound communication, strong problem-solving skills, and the ability to handle complex account queries while working collaboratively across departments.Key ResponsibilitiesDebt Collection and Ledger ManagementManage a portfolio with approximately £300k of outstanding debtProactively chase overdue payments via high-volume outbound telephone calls, email, and other communication channelsEnsure prompt resolution of aged debt and minimise credit riskCustomer Communication and Relationship ManagementBuild and maintain positive working relationships with customersUnderstand customer needs and identify reasons for non-paymentUse a proactive and professional approach to salvage relationships while ensuring payment commitments are metQuery Resolution and TroubleshootingInvestigate and resolve account discrepancies and anomaliesHandle customer enquiries relating to invoices, payments, and statementsAct as a problem-solver to address iss... Temporary