Credit Controller

We are currently recruiting for an experienced and motivated Credit Controller to join our team on a 12-month contract based in Southport. This is a fantastic opportunity for someone who enjoys working in a busy credit control environment, building strong customer relationships and taking ownership of their workload. The Role As Credit Controller, you will be responsible for managing customer accounts, reducing outstanding debt and ensuring payments are received within agreed terms. Your key responsibilities will include: Providing invoices, credit notes and statements to customers. Following company collection procedures to minimise bad debt. Monitoring customer credit limits and spend, and obtaining credit reports where required. Liaising with internal and external customers to resolve account and payment queries. Agreeing and monitoring customer payment plans. Generating aged debt reports and proactively contacting customers by telephone and email to secure payment of overdue balances. Taking customer card payments. Following company procedures relating to business closures, liquidation, administration and legal transfers. Credit checking and processing new customer account applications. Processing direct debit forms. Reconciling customer accounts and investigating discrepancies. Chasing outstanding remittances. Using multiple in-house systems alongside Microsoft Office and Microsoft Teams. Providing cover for colleagues during periods of annual leave and supporting the ..... full job details .....