About the Role
The Credit Controller position in Shirley is a full-time, permanent role offering a salary between £27,000 and £29,000 per annum. This position involves managing the sales ledger, pursuing overdue invoices through phone and email correspondence, and allocating payments to reconcile accounts. Building relationships with clients to resolve payment queries efficiently is central to the role, alongside monitoring credit limits to assess financial risk. Collaboration with internal teams to investigate invoice disputes forms part of the daily responsibilities. The role requires strong organisational skills and a proactive approach to maintaining cash flow for the business.
We are seeking a proactive and detail-oriented Credit Controller to join our finance team within a fast-paced fleet business. This role is critical in ensuring timely collection of outstanding invoices, maintaining strong customer relationships, and supporting healthy cash flow across the organisation.
Key Responsibilities
- Manage and maintain the sales ledger, ensuring all accounts are accurate and up to date
- Proactively chase outstanding debt via phone, email, and written communication
- Build and maintain strong relationships with customers to resolve payment queries efficiently
- Monitor customer credit limits and assess risk, escalating concerns where necessary
- Allocate incoming payments and reconcile customer accounts
- Investigate and resolve invoice disputes in collaboration with internal teams (operations, billing, customer service)
- Produce regular aged debt reports and provide updates to senior management
- Support month-end processes, including reporting and ledger close activities
- Assist in improving credit control procedures and cash collection strategies
Requirements
- Previous experience in a Credit Controller or Accounts Receivable role (ideally within fleet, logistics, or service-based environment)
- Strong communication and negotiation skills
- Ability to manage a high volume of accounts in a fast-paced setting
- Good attention to detail and strong organisational skills
- Confident using accounting systems and Excel
- Proactive approach with the ability to work independently and as part of a team
Desirable
- Experience working within a fleet, automotive, or transport business
- Familiarity with high-volume invoicing and contract-based billing
- Understanding of credit risk and collections strategies
What’s on Offer
- Competitive salary and benefits package
- Supportive and collaborative team environment
- Opportunity to work within a growing fleet business
- Career development and progression opportunities
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