Credit Controller

Credit Controller Sittingbourne Up to £32,000 Monday Thursday 8:00am 5:00pm Friday early finish We are currently working with a well-established business in Sittingbourne who are looking to appoint a Credit Controller to join their finance team. This is a great opportunity for someone who is confident managing customer accounts, enjoys resolving queries, and takes pride in maintaining accurate ledgers and strong cash flow performance. The Role As Credit Controller, you will be responsible for managing a portfolio of customer accounts, ensuring that outstanding balances are collected in line with agreed payment terms. You will play a key role in supporting the company s working capital position while delivering a professional and proactive service to customers. This is a varied and fast-paced role involving credit control activity, query resolution, payment allocation, and general finance support. Key Responsibilities Account Management and Collections Take ownership of allocated customer accounts and ensure timely collection of outstanding debt Proactively contact customers via phone and email to chase overdue invoices Maintain accurate records of all communication and collection activity Agree suitable repayment arrangements where necessary Escalate higher-risk accounts in line with company procedures Customer Query Resolution Investigate and resolve discrepancies relating to invoices, payments, and credit notes Liaise with internal departments to resolve account-related ..... full job details .....