Credit Controller

Credit Controller Gloucester £32,000 PermanentOur client is seeking a proactive and detail-oriented Credit Controller to join their dynamic and fast-paced Accounts team.In this role, your primary focus will be on reducing financial risk and supporting profitability by ensuring that all credit extended to customers is collected in full and on time. You''ll play a key part in streamlining and improving the debt recovery process-making it more efficient, timely, and mutually beneficial for both the company and its customers. Key Responsibilities - Credit Controller Overseeing the debt management of a dedicated portfolio of customer accountsMaintaining accurate and up-to-date customer account informationBuilding and nurturing strong B2B relationships with clientsProviding copy invoices and documentation upon requestReleasing accounts from credit hold status following receipt of paymentEngaging with customers via phone and email to address queries and ensure timely resolutionCollaborating with area sales representatives and internal departments to resolve account discrepanciesHandling customer complaints by gathering relevant information and offering effective solutionsOpening and closing customer accounts in line with company proceduresProcessing daily allocations of payments and refundsReleasing pro-forma orders once account payments have been confirmedUpdating ledgers with account hold reasons and resolutionsPerforming account reconciliations to ensure accuracy of financial ..... full job details .....